Find Our Most Frequent Questions Below
You will have several questions when choosing the right attorney and law firm to represent you in your legal matter. Below is a list of Frequently Asked Questions (FAQs) about our services and business. If your don't find an answer to your question or want a further explanation, please feel free to interact with us on our forum.
Customer Support Questions
We are located on the 2nd floor of the Altitude Business Center in Renton, just up the hill from Renton City Hall. Our address is 1500 Benson Rd. South Suit 203, Renton, WA 98055Get Directions...
Our main office hours are Monday to Friday, 9AM to 5PM.
Our clients are always encouraged to reach out to us via phone, email or contact form. We take pride in our customer service and will respond in a timely manner.
Yes, the cost of our consultation is $275 per hour and it is paid prior to meeting with Mrs. Nguyen.
An advanced deposit can be seen as a down payment for us to begin working on your case. The funds are stored in a trust account (managed by WA state) and still belong to you. We take payment from this trust account only after the work is billed and you are invoiced. This gives you maximum protection of the law and keeps your money separate from our operating accounts.
If the case is resolved before all your funds are depleted, we will refund you the remaining amount. If the work required exceeds the retainer amount, we will ask you to replenish the funds.
